Environmental, Social and
Governance (ESG) Statement

What ESG means at NLB Healthcare

At NLB Healthcare, we connect social value with business value through our vigorous ESG framework. Our approach centers on five key pillars: purpose, people, partners, customers, and products, which together form the foundation of our sustainable business practices. We display our commitment through tangible actions and measurable goals, using clear environmental, social, and governance standards to guide our decisions. Through this multi-faceted approach, we aim to create a shared value for all stakeholders while leveraging technology. Whether it is customers receiving sustainable healthcare solutions or communities experiencing positive social impacts, we strive to build a more fair and sustainable future.

Environment

At NLB Healthcare, we’re building a sustainable future by assessing our environmental impact today. Our ISO 14000 certification reflects our commitment to quality, ongoing improvement, and environmental care. We aspire to be a positive influence in this space and encourage our team members to follow steps to minimize pollution, and their carbon footprints, choosing sustainable alternatives in their daily work. Such small actions add up to long-lasting impact bringing positive results.

Social

As an NMSDC-certified Minority-owned Business, NLB Healthcare deeply values social equity in everything we do. Our global perspective makes equal opportunity central to how we build our teams. This is very well visible in our diverse workforce. We’ve fostered a workplace where different perspectives thrive and varied approaches to problem-solving yield better results for our clients. We are actively working to improve gender diversity and support diverse identities, and beliefs. Additionally, our work culture emphasizes transparency and personal responsibility to ensure diverse teams deliver superior outcomes through the richness of experience.

Governance

At NLB Healthcare, maintaining high standards of personal and professional integrity is at the heart of our approach. We believe that acting with honesty, transparency, and ethical principles is essential to fostering trust and delivering the best outcomes in all aspects of our work. Our policies follow ethical and straightforward principles that guide all our actions and decisions. We acknowledge that working with healthcare partners and clients comes with serious responsibilities. Therefore, we’ve implemented strict procedures to shield data privacy and security at every level. Considering the sensitive nature of healthcare information, we take our role as stewards of this data earnestly, going beyond mere compliance to establish trust as the foundation of our client relationships.